Clear Harbor St. Kitts closes its doors; 131 jobless


The management of Clear Harbour, St. Kitts, abruptly closed their doors to business at approximately 3:00 p.m. yesterday March 30th, 2011 without prior notice to some 131 employees.


Shortly after the news circulated, St. Kitts Minister of Labour Honourable Sam Condor arrived on the scene and was subsequently followed by a group of armed members of the security forces and the Federation’s Labour Commissioner.


After several minutes waiting for a comment on what transpired, screams and loud shouting were heard coming from inside the building, reportedly made by the unemployed workers while expressing their feelings on the issue.


Moments later, one middle management employee emerged from within the secured compound and explained the situation to the media.


She said that in 2009, the year of the company’s inception, they were promised that Clear Harbor was going to be in St.Kitts for a long period of time and that they were not going to close like the others before on short notice.


Evidently, that was not the case, because they were given notice at 3:00 p.m. that the company would be shutting down yesterday.


“This is a clear form of mistrust because I’ve lost my job on short notice and I feel it even more for others who have migrated here from other islands such as Dominica, who are now unemployed,” the former middle management worker said.


According to the individual, “It happened all so sudden that it was a shock to the 131 employees.”


“At 3:00 p.m. exact, the calls stopped coming in and all systems were closed off, and that was when we were informed that we would be out of a job.  There was no apology…no sensitivity by the management staff  towards us.  We were only told to collect our pay-slip and that was it,” the former employee added.


Clear Harbor has been providing customer care and business process outsourcing (BPO) services since 2004 through its operations centers in the Eastern Caribbean.
With facilities in Dominica, Grenada and St. Kitts, the company had over 1000 employees with its headquarters in, Georgia.


In 2009, the call center brought its operations to the shores of St. Kitts and the company was ranked number 53 on Inc magazine's 2009 list of the fastest-growing privately-held companies.

© 2012 SAT Telecommunications Ltd.

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