Tip of the Day: Tips on Being a Good Listener
A good listener does not dominate the conversation. This does not mean that you allow the conversation to be dominated either. People that dominate a conversation are boring and do not care about anything except the sound of their voice.
Concentration is a big part of being good at listening. Part of being a good listener is knowing when to speak.
Silence is part of every conversation and it is natural to not interrupt if the person you are talking to is not finished with the thought they are speaking about.