Tip of the Day: Tips on Giving Good Customer Service

  • Answer your phone.
  • Don’t make promises unless you will keep them.
  • Listen to your customers.
  • Deal with complaints.
  • Be helpful – even if there’s no immediate profit in it.
  • Train your staff (if you have any) to be always helpful, courteous, and knowledgeable.
  • Take that extra step.

© 2012 SAT Telecommunications Ltd.

Scroll to top