Tip of the Day: Ways to Comfort a Friend in Crisis
Make contact. When you find out that someone you know is going through a crisis and you want to support them, make contact. Call, email, offer to visit. People in crisis often feel alone and alienated and appreciate when others reach out to them.
Listen to the story. At the beginning stages of a crisis, everyone needs to tell their story in their own time. Telling the story is one of the cornerstones of psychological treatment for trauma.
The job of the friend is to listen.
Be there emotionally. Think of yourself as a vessel filled with love and support that you are offering out. Recognize any feelings that you might have about the situation and try to not have them interfere with your ability to show up for your friend.